Date: Thu, 28 Mar 2024 19:58:40 -0400 (EDT)
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Frequently Asked Questions
Frequently Asked Questions
- When I try to login I get an account disabled error, why?=20
- Your account has been disabled. You will need to contact your local ITC=
support staff and have them re-enable your account. Accounts will disabled=
if they are not logged into for more than 120 days.
- When I try to login I get an password expired error, why?
- Your password has expired. If you have enrolled prior you should be abl=
e to reset your password using Self Service. If you have not enrolled you m=
ay not be able to recovery your account and will need to contact your local=
ITC support staff and have them reset your account password.